Relief! Had a problem with my emails. Martin said “Well I don’t really know much about Mozilla Thunderbird, but I can take a look if you like”. Sorted it in no time. Best part was when I said send me the bill he said “Oh I won’t charge you just for this”. Thanks a pile Martin,
greenthumb.travel – Bristol
08 February 2017
Martin removed 16 Malware apps from my new! desktop computer that made my HP almost unusable, updated Office, uninstalled everything, reinstalled everything, got my OneDrive working, saved my work docs, pics, videos, itunes , spent hours on the phone to Microsoft diligently piecing my whole system back together – basically the works. He did it quickly, comprehensively and with great communication so I knew exactly what was going on. Fabulous value for money too. Martin; you’re a star. It wasn’t the first time I’d called on your expertise and it won’t be the last. Cheers, Chris 🙂
Expense Reduction Analysts – Dursley, Glos
08 December 2016
I had been resigned to replacing my elderly and by now very slow Sony Vaio laptop once Vista ceased to be supported. Martin upgraded the operating system to Windows 10 quickly and at very reasonable cost. The Vaio has been reborn & is now working so much more speedily. I’ve even found I like using Windows 10 – hated windows 8, which I had used on another pc. Thanks Martin!
15 August 2016
Thank you very much for so seamlessly upgrading my computer from Windows 8.1 to Windows 10, whilst leaving my computer with you. Minimal down time and interruption to work flow and productivity.
It was something I’d been dreading and putting off for over a year! I’m delighted it’s now over with no hiccups, loss of data, settings etc. I’m one very happy bunny!
Ascent Architecture – Bristol, Swaziland
29 June 2016
E-mail not working after updating my computer.
Now, not only is my e-mail is working but the system has been optimised, loads of small issues resolved or tidied up.
Also have new anti-virus software, a very slick backup system.
All of the above and excellent professional service too. Can’t ask for more than that and very happy to pass on Martin’s contact details in the future.
– Bristol UK
05 January 2016
I just want to saw thanks for working on Sunday to repair/restore one of our laptops so it was ready and working for Monday morning. Great service. Thanks again
design@89ltd – Bristol
30 November 2015
I contacted Martin 2 days ago with suspicions of security threat on my notebook (unfounded as it turned out). Within 24 hours Martin responded with his assessment of the situation and detailed DIY advice on how to solve the problem. All sorted within 24 hours and all done from my desk.
Thank you Martin!
30 October 2015
Martin put in a lot of effort to undertake a windows migration on one of our laptops which was not straight forward job in order to eliminate the need to re-install programmes. Martin collected the computer on Friday, worked the weekend so we had the computer back with minimal down time the following Monday. Great job, Thanks
Design @ 89
01 March 2015
Excellent service per usual – the installation of my new Canon Printer occurred without problems. Although ‘others’ had told me it was easy peasy – I clearly would have spent many frustrating hours sorting it out – ANSWER call in the The SA (Smart Arse!!) Martin.
Thanks for your help and for the added bonus of a mini tutorial.
Competitive Colour Print – Bristol, UK
23 February 2015
Martin’s help is the best I know.
Many others have tried to help me in the past, but Martin truly is THE TOPS.
ANEW DAWN, BRISTOL – (the original one in England.
07 February 2015
After attending Martin’s presentation late last year, we’ve followed his advice and are thrilled with the results.
The presentation included Email Filtering and Security. Find out more…
Regency Serviced Offices – Bath, UK
19 January 2015
Living on a yacht has its challenges but there is little that is more demoralising than having the computer go down and, along with it, contact with the outside world! Martin has come to my rescue on several occasions. He remotely accessed my computer while I was in St Lucia and also solved a problem by remote access while he was in South Africa and I was back in UK. Just recently Martin has replaced my hard drive and got the computer up and running ready for another cruising season in the Caribbean. It’s great to have such a reliable, friendly expert as part of the Ocean Rainbow team.
s/y (sailing yacht) Ocean Rainbow – Atlantic Ocean
22 October 2014
This may seem feeble-minded to those of you more savvy or indeed patient than me, but I asked Martin to help me get everything synchronised and working when I took recent delivery of a new Nokia Lumia 930 Windows phone. I tried to DIY, but I couldn’t work out why things weren’t linking. Having watched so many other people lose days and weekends trying to achieve this with their various phones, lap-tops and tablet and then spend whole weekends de-duping the mess that followed, I decided investing in Martin’s help was going to save me all that time to get on with the things I’m good at. As ever he was incredibly responsive, calm and helpful. No regrets. I just relaxed!
Shrinkwrap SW Limited – Bristol, UK
23 September 2014
Friendly, courteous, reliable and efficient service – all explained in plain common-sense English and all at a very reasonable cost.
I had full confidence that my computer would run quickly and securely as Martin soon identified and resolved my multifarious issues including those pesky viruses that have silently been multiplying and mounting an attack on my inadequate defences !
Well, I am happy to say I now have a much more “stable” system thanks to a new, very dependable anti-virus programme and everything works like clockwork! Many thanks Martin!
Ashcourt Rowan – Bath, UK
09 July 2014
Thank you for the work undertaken efficiently today. My computer was in need of a good health check as well as uninstalling Eset Smart Security Version 5 and installing Version 7.
I have confidence that my computer will now work better for me.
– Bristol, UK
11 February 2014
Martin Vines is one of the most honest people I have ever had the pleasure of giving money to! I mean that in the nicest possible way, because when I pay Martin’s invoices, I know that I have had the best possible advice and quality of service I have ever had. Martin explains everything in plain English and does not baffle you with science and always gets you working again, he has saved me on many occasions and I commend him to any business…… and on top of that he is a really good bloke!
27 January 2014
I could not get my PC to connect with the Virgin Home Hub having removed the Belkin wifi booster connection. When I rang Martin he was out and about doing other things, but he came by on his way home and sorted the problem within the hour. He is just so helpful and reliable even when I can’t explain anything much about the problem – supremely patient! So happiness and peace was restored once more and I could get on with my work. Simply a great service.
Shrinkwrap SW Limited – Bristol, UK
17 January 2014
I can’t thank Martin enough for the work he has done on my laptop. I was at a crossroads unable to decide whether to update my current laptop or invest in a new one and following a chat with Martin decided to update to Windows 8. Ever helpful Martin explained everything he was going to do, how it would help and even worked on my laptop over the weekend. It’s now running like a dream and for a fraction of the cost of buying a new one.
Mark A Humphries – Clevedon, North Somerset
12 November 2013
I’m always astonished what a wizard Martin is when he performs miracles by remote control, but this time I had the pleasure of watching the sorcerer at work. His magic included bringing a dead laptop to life and in Bristol linking it to my wifi in Norfolk, among many other spells! His charges compared to the amount of time spent are very competitive indeed.
16 October 2013
Thank you Martin for recovering my data and family pictures from our crashed hard drive. You also transferred the data to a compact, much smaller hard drive which you supplied.
I was given a quote for £400 to retrieve the data and you were able to do it for us for £75. This was a great saving.
Your service was efficient and I can highly recommend Martin’s services.
Your Utility Consultant – Thornbury, UK
19 June 2013