We provide web services and support solutions.
All our work is documented in our Support Ticket system for your reference. By documenting our work we aim to provide you with vital information relating to the work done and to help you avoid future issues.
Where possible we are able to access your computer remotely using remote desktop software. This saves on call out fees and can help especially if you need an urgent problem solved.
We develop responsive web sites using WordPress along with the set-up of your domain and web site hosting. We also like to build within your existing WordPress site, enabling you to use a simple form to create product or service listings. Selling on-line has never been easier.
IT Support and Solutions
We supply and support new equipment as well as provide solutions for a healthy computing experience.
Our IT Support covers all issues relating to IT including the following:
- Upgrading or refurbishing a computer
- Wireless solutions
- Data and Password Recovery (even if your computer has been reformatted)
- VoIP (Voice over IP – Internet Telephony)
- Repairs (including replacing a laptop screen)
- Training. With a bit of training anything is possible – from mail merges, selling on eBay or using your SmartPhone efficiently.
- Mailing Campaigns. We use MailChimp and can help you with your mailing lists, newsletters and even link them to blogs on your web site.
Just get in touch and ask us…
Job Ticket Tracking
We provide Software as a Service Job Tracking facilities using osTicket. Your organisation can use this to manage customer requests or complaints or simply use it to keep your own jobs organised and in one place. Price plans start at £10 per month.
SmartPhone Set-Up and Training
Make your SmartPhone smarter and easier than your computer. Catch up with the news, weather and your emails. Keep in touch with friends, family and colleagues. Find your way around on the road and public transport. Get things done on the go so when you get back to the office or home you are already up to date.
We supply and maintain users with ESET Smart Security AntiVirus software.
No more SPAM or rogue emails!
We supply an Email filtering service that works with your hosted email domain. Before your mail arrives at your domain, it is redirected to a filtering service that strips out spam, phishing and rogue emails. These emails are then passed onto your hosting service for you to download normally.
A Support Contract is our support and maintenance program designed to keep your computers and devices healthy, safe and efficient. We also support you in the use of your IT, devices and the web.