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Support

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Support-KeyboardMartin’s HelpDesk is focussed around the Support Centre, which provides our clients a portal to raise an issue, communicate on an existing job or search the knowledge-base.

Each support job is documented in a support job ticket, hosted on our web site. This provides our clients with a job history which is accessible from anywhere. This job history contains important information about a current or past job, complete with information about your equipment, usernames and passwords.

Take out a Support Contract and benefit from Lower Rates and Priority Service

Open a New Ticket

For immediate support, open a new ticket and raise your issue by completing the form. We will endeavour to reply to your request within 24 hours during a normal working week. We will advise you, by reply, whether a fee will apply to answer or resolve your issue.
New Ticket

Search the Knowledgebase

Our knowledgebase is designed as a self help facility which may help you save support costs. We often refer our clients to articles in the knowledgebase.
Knowledgebase

Register as a User

Please Register an account in our Support Center. Whether you are new to us or an existing client, registering an account will enable you to access all your support jobs in one place!
Register

Existing Users

Existing users can log a new support issue, ask a question or view their support history.
Log In

Visit the Support Center

View All Testimonials
Great service, clear, concise and professional.
Martin worked with me to get the most out of my phone and to ensure that all my personal data is backed up and secure. This gives me great peace of mind …More in regard to data security and future access.
Thanks Martin :))

— Carol O’Neill

Recent Posts

  • FreeFileSync 2 January, 2023
  • Google Photos 29 January, 2021
  • Emergency on Huawei Phone 1 July, 2020

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Contact Us

Call 0117 911 8064
Martin's HelpDesk
35 Blenheim Drive
Filton
Bristol
BS34 7AX

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