Martin’s HelpDesk is focussed around the Support Centre, which provides our clients a portal to raise an issue, communicate on an existing job or search the knowledge-base.
Each support job is documented in a support job ticket, hosted on our web site. This provides our clients with a job history which is accessible from anywhere. This job history contains important information about a current or past job, complete with information about your equipment, usernames and passwords.
Take out a Support Contract and benefit from Lower Rates and Priority Service
Open a New Ticket
For immediate support, open a new ticket and raise your issue by completing the form. We will endeavour to reply to your request within 24 hours during a normal working week. We will advise you, by reply, whether a fee will apply to answer or resolve your issue.
New Ticket
Search the Knowledgebase
Our knowledgebase is designed as a self help facility which may help you save support costs. We often refer our clients to articles in the knowledgebase.
Knowledgebase
Register as a User
Please Register an account in our Support Center. Whether you are new to us or an existing client, registering an account will enable you to access all your support jobs in one place!
Register
Existing Users
Existing users can log a new support issue, ask a question or view their support history.
Log In
