191 Testimonials

What did we do?
problems with a HP printer
My experience has long been that Martin gets the problem solved. Why my printer didn’t work is still not clear to me, at least partly it was because a new black ink tank was needed but it’s hard to believe that this could have accounted for the printer’s refusal to scan – Martin may have found something else as well. But the result is the same as always before – he put things right!
none – 13 Canowie Rd., Redland, Bristol, U.K.
07 May 2026

What did we do?
problems with a HP printer
As always, Martin got the problem cured – a printer was not working – probably a minor issue but I had not found it.
13 Canowie Rd., Redland, Bristol, U.K.
18 February 2026

What did we do?
found out that cable was not fully inserted
As often before, Martin found out what was wrong and rectified it without unnecessary expense
Bristol (Redland), U.K.
27 November 2025

What did we do?
Install Software, Repair or Replace
→ New laptop battery and printer sourced and installed
Battery and printer both sourced and then delivered installed and set up, successfully and at a very reasonable price, in an hour and a half. Many thanks Martin
Bristol
20 October 2025

What did we do?
Install Software, Upgrade Windows, Repair or Replace, Backup, Email
→ HP ProOne 440 G9 – All-in-One
As always, Martin went above and beyond, supplied my new computer, transferred data and installed Windows 11 with customary good humour and efficiency. Holding my hand throughout this stressful (to me) process was an added and welcome bonus. Everyone should have a Martin to call on in times of need.
European Museum Academy – Bristol UK
23 July 2025

What did we do?
Repair or Replace
→ Laptop SSD
The laptop SSD failed without warning over a bank holiday. Martin was still able to source a new one and fit it within 3 days, at a reasonable cost. He also loaded Windows 11 and other software. His can-do approach and technical knowledge are amazing. Very pleased with the service, as always.
Bristol
08 May 2025

What did we do?
Sort out Start Menu Issue
Swift and helpful, as always.
Bristol
04 March 2025

What did we do?
Repair or Replace
→ Laptop fan
Once again, Martin carried out a repair that seemed impossible. Another company had told us we’d never get the spare part – well, Martin tracked it down, fitted it, and got the laptop working again. Great work!
Bristol, UK
24 January 2025
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