I recommend getting both the Manufacturer specific account (in this case it is Samsung) and your Google account setup correctly.
Please see my other article on Setting up a Google Account called “Protect your Device with your Google Account”.
Setup your Samsung Account on your Samsung device. This will give you access to numerous Samsung Services including:
- Samsung Pay
- Samsung Cloud Storage
- Find my Mobile
- Samsung Notes
Create a Samsung Account
- Open Settings.
- Tap Cloud and accounts.
- Tap Accounts.
- Tap Add account.
- Tap Samsung account.
- Tap CREATE ACCOUNT.
- Enter your email and a password.
- Tap NEXT.
- Select terms and conditions, and tap AGREE.
Backup your Phone and Sync your Data
- Open Settings
- Tap Cloud and Accounts
- Tap Samsung Cloud
- Tap the 3 dots in the upper right corner
- Tap Settings
- Tap Sync Settings
- Select the items to be backed up
Use the same procedure for Auto backup settings
Find my Mobile
Visit the following Web Site from any device and login: https://findmymobile.samsung.com
Once you are logged in, a web page will show your devices with the location of the selected device on a zoomable map:
(The map has been distorted for privacy reasons)
Find My Mobile combines all the services into one to perform the following actions:
- Lock and Lock Power Off
- Erase data
- Back up
- Retrieve calls/messages
- Extend battery life
- Set guardian
Google has a similar offering with 2 services: Find your Phone and Google Find My Device.
Please see my separate article on Google
There is one main difference – Samsung Find My Mobile can retrieve your call log from your phone. (When using the feature Retrieve calls/messages – only my call log was displayed and no messages).
Whether or not you have locked your phone, you can now do so with a PIN no, enter a contact no and a message.
The following will now appear on lock screen of the lost phone:
The finder is still able to access the Emergency information (ICE contacts and personal medical information) by tapping EMERGENCY CALL. (See https://martinshelpdesk.com/ice).
Once retrieved the owner will have the ability to enter a PIN and unlock the phone.
Lock Power off
This disables the “Power off” function of the phone, so that it stays on and connected.
Backup gives you the opportunity to do a final back up (as long as the phone is still powered on and has an internet connection). The following items will be backed up:
|· Phone log
· Contacts (on phone)
· Calendar (on phone)
· Clock, Settings
· Home Screen
|· Voice Recorder
· Samsung Internet
· Samsung Notes
These can then be restored to a new phone that has signed in with the same Samsung Account.
Note: The Contacts and Calendar items can be stored in various locations – specifically on your phone, in your Google Account or in your Samsung Account. It is best to keep everything in one place (i.e. your Google Account).
Up to the last 50 calls are retrieved. (When I used this there were no retrieved messages)
Provides you a remote unlock of your phone should you forget your unlock method. It will delete all stored unlock procedures on the phone. You will need your Samsung account password to confirm.
Sets designated guardians to remotely perform the following:
- Locate your device
- Activate Emergency Mode
- Ring device
After agreeing, you then need click to Set guardian a second time and enter up to three new guardian’s Samsung account information with an access duration of “always” or set a “custom date range”.
Martin’s HelpDesk can help users get the best out of their phone. With a proper setup your phone can facilitate your everyday activities. We provide a custom setup to match your lifestyle including work, travel, sports and leisure.